Owner FAQs

California law protects applicants based on their source of income, which includes housing vouchers, so a qualified applicant generally cannot be turned away simply because they intend to pay with a voucher. Every applicant, voucher or not, goes through the same thorough screening.

Yes. Chosen Property Management is a licensed California real estate brokerage. Our broker, Keith Borges, holds California DRE license number 01926773, and our corporate license number is 02065658. Working with a licensed, dedicated management team means your property is in the hands of professionals who are held to real, enforceable standards.

Yes. Communication is a big part of how we take care of you. During office hours you can reach our team by phone or email, and after hours your residents can report urgent maintenance through our dedicated maintenance line and around-the-clock online portal, so problems get addressed quickly. You can log in to your owner portal any time to see what is happening with your property. Our office hours are 8:30AM to 5PM.

Yes. Once rent has been collected and cleared, your funds are sent straight to the bank account you set up in your owner portal, so there is no waiting on a check in the mail. Every deposit is matched to a statement you can view online.

You are always welcome to review the lease for your property. In most cases we sign the lease on your behalf under the authority granted in your management agreement, which keeps leasing fast and consistent while you stay fully informed.

Our specialty is property management. Unlike firms that run management as a side-business to sales, this is what we do all day, which means your property gets our full focus and attention.

After rent is collected and cleared each month, your proceeds are disbursed to you [by direct deposit / by check] on a set schedule, along with a matching statement in your owner portal. No guesswork about when your money is coming or where it went.

We make getting paid the easy part. Residents can pay online through their resident portal using several convenient options, and we follow a clear, consistent process for reminders and notices if a payment is ever missed. Once funds clear, your share is on its way to you, so rent showing up reliably is one less thing on your plate.

Most of our leases run for a standard fixed term of [typically 12 months], and we are always glad to talk through what makes the most sense for your property and your goals.

Security deposits are set within the limits allowed by California law and are based on the specifics of your property. We collect and account for every deposit in full compliance with those rules.

Often very quickly. Once your management agreement is signed and we have the details we need for your property, we can get to work right away. If your home is vacant, we can begin marketing it immediately so it does not sit empty any longer than it has to.

We manage residential rental property throughout the Central Valley and the surrounding communities, including single-family homes, multi-unit properties, and commercial space. Whether you own a single rental or a growing portfolio, we have the services to set you up for success.

You get clear, detailed financial reporting through your owner portal, with statements available [monthly] plus year-end summaries to make tax time simple. It is all in one place, available whenever you want to check in, so you can keep tabs on your investment without chasing paperwork.

The tenant's security deposit is [held in a dedicated broker trust account by Chosen / remitted to the owner], and it is handled and accounted for in full compliance with California law, with everything reflected in your statements.