Tenant FAQs

You can browse our available rental properties at www.chosenpropertymanagement.com. Select a property you are interested in to review the details and follow the instructions to submit your rental application.

Applicants are evaluated according to the property's rental criteria and applicable fair housing laws. Screening may include income verification, rental history, credit history, and other lawful background checks.

Processing times vary depending on the completeness of your application, verification responses, and the number of applications being reviewed. Submitting all requested information promptly can help avoid delays.

Please visit our website or contact our office for information about scheduling a showing.

Move-in costs may include the security deposit, first month's rent, and any other lawful charges specified in your lease. All applicable amounts and payment deadlines will be communicated before you sign your lease.

Rent is due on the date specified in your lease agreement, usually the first of the month. Please review your lease for your exact due date and applicable late-payment provisions.

Available payment methods and instructions will be provided during the leasing process. If an online resident portal is available for your property, you may be able to use it to submit payments and review your account.

If you anticipate difficulty paying rent on time, please contact our management team as soon as possible. Late fees and other consequences depend on your lease and applicable California law. Contacting us does not automatically waive any lease requirements.

Automatic payments may be available depending on the payment system used for your property. Please refer to your resident portal or contact our office for assistance.

Please contact our team with your property address, payment date, and any relevant payment confirmation. We will review your account and help clarify any discrepancies.

Please submit non-emergency maintenance requests through your designated resident portal or the contact method provided by our management team. Include a detailed description of the issue and photos, if available, to help us assess the problem.

For urgent issues that threaten personal safety or could cause significant property damage, follow the emergency contact instructions provided by Chosen Property Management. For an immediate threat to life or safety, call 911. Do not rely solely on an online maintenance request for an emergency.

Response and repair times depend on the nature and severity of the issue, contractor availability, and any parts or approvals required. We prioritize requests based on urgency and applicable legal requirements.

Responsibilities vary depending on the item, property, lease terms, and applicable law. Please review your lease or contact our office if you are unsure. Do not disable smoke or carbon monoxide detectors.

Please contact management before arranging non-emergency repairs or hiring a contractor. Unauthorized work may not be reimbursed, and certain repairs require qualified or licensed professionals. If there is an immediate emergency, follow your lease's emergency procedures and applicable law.

Please contact our office before allowing another person to move into the property. Additional occupants may need to complete an application and receive written approval in accordance with your lease and applicable law.

Pet policies vary by property. Please review your lease and obtain any required approval before bringing a pet into the home. Assistance animals are handled in accordance with applicable fair housing laws and are not treated as ordinary pets.

Written approval may be required before painting, installing fixtures, changing locks, landscaping, or making other alterations. Please contact management before starting any work.

Please contact our management team as soon as possible. We encourage open communication and will work with you to address concerns in accordance with your lease and applicable law.

Inspections may be scheduled when permitted by your lease and applicable law. Except where an exception applies, California law generally requires proper advance written notice before entry, typically at least 24 hours for a lawful non-emergency entry.

Our team will communicate with you regarding your lease expiration and any renewal options when applicable. Please contact us if you have questions about your renewal terms or would like to discuss your plans.

Rent changes depend on your lease, the property's circumstances, and applicable California and local laws. Any permitted change will be communicated through the required notice process.

Please contact our office as soon as possible to discuss your situation. Early termination may involve specific notice requirements or financial obligations, depending on your lease and applicable law.

Your notice requirements depend on your lease, tenancy type, and applicable law. Please contact our office before making moving arrangements so we can confirm the required notice and move out procedures.

Please follow the move-out instructions provided by our team. These may include removing all personal belongings, returning keys and access devices, addressing cleaning requirements consistent with your lease and applicable law, and providing a forwarding address.

Security deposit accounting and any refund will be handled in accordance with California law. Generally, the required itemized accounting and any remaining deposit must be provided within 21 calendar days after the tenancy ends and the tenant returns possession, subject to applicable legal exceptions.

California law permits certain deductions, such as unpaid rent and qualifying costs for cleaning or repairs beyond ordinary wear and tear, subject to statutory requirements. Security deposits cannot be used for charges that are not legally permitted. Any deductions must comply with applicable law.

Our team is happy to help! Visit www.chosenpropertymanagement.com or call (209) 677-4477. For faster assistance, include your name, rental property address, and a brief description of your question.